At MarvelOptics.com we will do our absolute best to ensure that your frames and lenses are exactly how you wanted them. In order to do that, our team of experts will check your prescription for correctness before shipping. When we ship your finished eyeglasses, it will be securely placed in a hard cover case with microfiber cloth.
Affordability – In these economic times, we know that prices are what matters the most for many of our customers. For that reason, the MarvelOptics.com team has worked hard to eliminate additional costs, saving you as much as $ 100 or more on your prescription eyeglasses. Our aim is to be the most affordable online retailer.
Variety – We are young professionals who understand the need to adapt to the changing trends. Thus, we offer the finest selections to meet the needs of all our customers and to continuously expand our growing inventory.
Durability – Strong, long-lasting materials are used to make your frames and lenses (this will also save you money in the long run). We guarantee that it will come to you in the best condition. If not, it’s on us!
Speedy delivery – Whatever shipping method you choose, our dedicated staff will ensure that your orders are processed in the allotted time.
Professional service – At MarvelOptics.com, our staff will help you through every stage of the process, from selecting the right frames or lenses to tracking your shipment. We are here to make your shopping experience hassle-free! All your questions will be answered within 24 hours!
However, if you are not satisfied with the finished product, if it doesn’t meet your standards, if you change your mind, or if you find something better, we offer you a one-time opportunity to either replace it or ask for a refund (shipping and handling NOT included).
A replacements or refund will be made under the following conditions:
- Returns are made within 2 weeks (14 days) of receiving the product and a refund is requested within 10 days
- The eyeglasses must be in the same condition as it was received.
- Send the eyeglasses in its original hard cover case and cloth. Include your reference number/tracking code.
- If the replacement is of higher value, then you will be asked to pay the difference.
Shipping and handling cost are not included in the refund policy.
Sunglasses and Accessories are not included in the refund policy.